Privacy Policy

1. Who we are

This website is operated by Professor Thomas Keeble, Consultant Cardiologist. We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What personal data we collect

This website is a simple static website. We do not operate contact forms, user accounts, or e-commerce. Personal data may be collected in the following ways:

• Email enquiries: If you email us directly at admin@drthomaskeeble.com, we will receive your name, email address, and the content of your message.
• Telephone enquiries: If you call our practice, your telephone number may be recorded by our phone system.
• Third-party booking: If you book an appointment via Spire Healthcare's website, your data is processed by Spire Healthcare under their own privacy policy.

3. How we use your data

We use your personal data only for the purposes for which it was provided:

• Responding to your enquiry
• Arranging or managing appointments
• Complying with our legal and regulatory obligations as a medical practitioner

We will never sell your data, share it with third parties for marketing purposes, or use it for any purpose other than those stated above.

4. Legal basis for processing

• Legitimate interests — responding to general enquiries
• Contract performance — managing your care and appointments
• Legal obligation — complying with GMC guidelines and NHS/healthcare regulations
• Vital interests / explicit consent — where applicable for health data (special category data under UK GDPR Article 9)

5. Cookies

This website does not use cookies for tracking, analytics, or advertising. It does not use Google Analytics or any similar service.

This site loads fonts from Google Fonts (fonts.googleapis.com). This may result in your IP address being transmitted to Google's servers. For more information, see Google's Privacy Policy. If you wish to avoid this, you can disable web fonts in your browser settings.

6. Data retention

Email enquiries are retained for as long as necessary to respond to your query and for a reasonable period thereafter. Medical records and clinical correspondence are retained in accordance with NHS and GMC guidance — typically a minimum of 8 years for adult patients.

7. Your rights

Under UK GDPR, you have the following rights:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to correct inaccurate data
• Right to erasure — to request deletion of your data (subject to legal obligations)
• Right to restrict processing — to limit how we use your data
• Right to data portability — to receive your data in a portable format
• Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at admin@drthomaskeeble.com. We will respond within one month.

8. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

9. Third-party links

This website contains links to third-party websites including Spire Healthcare and Doctify. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of this website constitutes acceptance of any updated policy.

For any questions regarding this policy, please contact admin@drthomaskeeble.com.